ERRATA to cPanel and WHM 11.74 Deployment Manual

ERRATA to cPanel and WHM 11.74 Deployment Manual
================================================

AUTHOR: MR. TURRITOPSIS DOHRNII TEO EN MING
COUNTRY: SINGAPORE
DATE: 3RD OCTOBER 2018 WEDNESDAY
TIME: 9:28 PM SINGAPORE TIME GMT+8

Document Version: 1810.01

Error Symptoms:

Added DNS host record to cPanel virtual server and synchronized to all name servers but it cannot be queried. Problem was described at
https://forums.cpanel.net/threads/dns-records-are-not-synchronizing.638673/
This thread was started by Teo En Ming.

Cause:

My DNS Cluster was configured correctly and also synchronizing correctly as well.
However, there are THREE (3) zone files which contain the same domain name teo-en-ming-corp.com, which causes great confusion for the BIND DNS server.
As a result, DNS host record which is added and synchronized successfully could not be queried.
There should be only one zone file for one domain name.

Resolution
==========

Chapter 1 Delete All DNS Zones Which Contain the Same Domain Name teo-en-ming-corp.com
======================================================================================

1. Click DNS Functions > Delete a DNS Zone
2. Choose a zone which contain teo-en-ming-corp.com to delete.
3. Click Delete.
4. Repeat Steps 2 to 3 until all zones which contain the same domain name teo-en-ming-corp.com have been deleted.

Chapter 2 Create a New DNS Zone
===============================

1. Click DNS Functions > Add a DNS Zone.
2. Under IPv4 address, key in 18.223.26.190 which is the IP address of the main cPanel server.
3. Under Domain, key in teo-en-ming-corp.com
4. There is no need to associate this zone with any account.
5. Click Add Zone.
6. A default zone will be created.

Chapter 3 Editing DNS Zone and Adding Mandatory DNS Host Records
================================================================

1. Click DNS Functions > Edit DNS Zone
2. Choose teo-en-ming-corp.com
3. Click Edit.
4. The following steps are to be performed under the section Add New Entries Below this Line
5. Key in store, Select A record, and key in 18.223.148.223.
6. Key in ns1, Select A record, and key in 13.58.134.234.
7. Key in ns2, Select A record, and key in 52.15.109.147.
8. Click Automatically Detect Configuration: Local (recommended).
9. Click Save.
10. The main cPanel server will automatically synchronize this DNS zone and all DNS records to all name servers.

Chapter 4 How Your Final BIND DNS Zone File Will Look Like
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; cPanel first:74.0.8 (update_time):1538570173 Cpanel::ZoneFile::VERSION:1.3 hostname:ns1.teo-en-ming-corp.com latest:74.0.6
; Zone file for teo-en-ming-corp.com
$TTL 14400
teo-en-ming-corp.com.   86400   IN      SOA     ns1.teo-en-ming-corp.com.       teo.en.ming.gmail.com.  (
                                                2018100304 ;Serial Number
                                                3600 ;refresh
                                                7200 ;retry
                                                1209600 ;expire
                                                86400 ;minimum
        )
teo-en-ming-corp.com.   86400   IN      NS      ns1.teo-en-ming-corp.com.
teo-en-ming-corp.com.   86400   IN      NS      ns2.teo-en-ming-corp.com.
teo-en-ming-corp.com.   14400   IN      A       18.223.26.190
teo-en-ming-corp.com.   14400   IN      MX      0       teo-en-ming-corp.com.
mail    14400   IN      CNAME   teo-en-ming-corp.com.
www     14400   IN      CNAME   teo-en-ming-corp.com.
ftp     14400   IN      CNAME   teo-en-ming-corp.com.
store   14400   IN      A       18.223.148.223
ns1     14400   IN      A       13.58.134.234
ns2     14400   IN      A       52.15.109.147

Chapter 5 How to Perform DNS Lookup with DIG
============================================

The Linux shell command is:

dig @localhost teo-en-ming-corp.com