How I solved Remote Desktop Services cannot start on Windows Server 2016 for a customer on 2 July 2021 Friday

Subject: How I solved Remote Desktop Services cannot start on Windows Server 2016 for a customer on 2 July 2021 Friday


Our client experienced the following error on their Windows Server 2016:


Windows could not start the Remote Desktop Services service on Local Computer.


Error 126: The specified module could not be found.


I googled and found the following article.


Article: How to activate the Windows Remote Desktop Service (RDS) Role

Link: https://xneelo.co.za/help-centre/products-and-services/self-managed-servers/activate-windows-rds-role/


Search for the line that says "Use the specified Remote Desktop license servers" and follow the instructions from there. You will need to point to the correct Remote Desktop License Server.


Next, I googled and found the following article.


Article: Configuring Remote Desktop Licensing

Link: https://forsenergy.com/en-us/ts_license/html/68ce8830-b79f-4f1c-9bd3-67b2026b881b.htm


You will need to install, configure and activate Remote Desktop Services License Server on Windows Server 2019.


You will also need to activate Remote Desktop Services Client Access Licenses (Per User).


Read the following article to understand the differences between RDS Per Device CALs and RDS Per User CALs.


Article: Understanding the RDS CAL model

Link: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/rds-client-access-license


Next, I googled and found the following article.


Article: Opens the remote desktop on Server 2016.Server could not start the Remote Desktop Services Service on Local Server.Error 126: The specified module cannot be found

Link: https://social.technet.microsoft.com/Forums/en-US/eca46ec2-ed39-45dd-a082-ec0f945a58a3/opens-the-remote-desktop-on-server-2016server-could-not-start-the-remote-desktop-services-service?forum=winserverTS


You will need to modify the Windows Server registry so that a certain registry key points to termsrv.dll instead of RDP Wrappers.


Finally, start the Remote Desktop Services service on Windows Server 2016. It will now start successfully.




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